Delete Account Request

If you wish to permanently delete your Kourierly or Kourierly Partner account, you may submit an account deletion request through the official deletion request form. Once your request is submitted, our support team will review and process it in accordance with platform policies, verification requirements, and applicable legal obligations.

1. Information Required

To process your deletion request, you may be required to provide certain account-related information for verification purposes, including:

2. Submission Process

Once the required information is submitted through the deletion request form, the request details may be forwarded to the official Kourierly support team for review and processing.

Account deletion requests and related communications may be handled through:

support@kourierly.com

3. Confirmation of Request

After successfully submitting the request, users may receive a confirmation message indicating that the deletion request has been received and is under review.

Typical confirmation message:

“Your request has been received. We’ll process it within 7 working days.”

4. Processing Timeline

Kourierly will make reasonable efforts to review and process valid account deletion requests within approximately seven (7) working days. Certain requests may require additional review time in cases involving verification checks, disputes, fraud prevention reviews, legal obligations, or operational investigations.

5. Effects of Account Deletion

Once account deletion is completed, users may permanently lose access to:

6. Data Retention

Certain information may continue to be retained where necessary for legal compliance, fraud prevention, dispute resolution, tax requirements, audit obligations, platform security, safety investigations, or other lawful business purposes permitted under applicable law.

7. Contact Information

For deletion requests, support, or account-related concerns, contact:

Email: support@kourierly.com

Company: Kourierly Private Limited